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Please add our e-mail address info@carolinaporchrockers.com to your safe list so that you will receive your purchase invoice. We may also e-mail you with shipping updates or tracking information so please make sure our communications to you are not blocked.

Allow 4-6 weeks for custom cushions and 2-4 weeks for rockers unless ordered from our Quick Ship page. Quick Ship rockers usually ship in 1 to 5 days.

DO NOT ACCEPT DELIVERY OF YOUR ROCKERS WITHOUT OPENING THE BOX(ES) AND COMPLETELY UNWRAPPING AND INSPECTING YOUR FURNITURE FOR DAMAGE.

If you sign for the delivery WITHOUT opening or unwrapping your furniture and later find concealed damage we will be UNABLE to assist you in filing a freight claim OR replacing the damaged item(s). Signing the delivery ticket without comment means that you AGREE that your furniture is NOT DAMAGED IN ANY WAY.

Read our complete shipping terms and conditions before delivery if you have ordered rockers.

Rockers are shipped via UPS Freight or other freight carrier due to oversize shipping cartons, please advise us of any shipping considerations to your location in the Additional Information box on the checkout page.

If your address incurs additional freight or delivery charges above our allowed charges for free shipping we will notify you before shipping your order. See our FAQ page for more information.

Please also note that shipping includes residential delivery to the door only. If you ask the driver to bring the carton inside, or unpack it for you, you may incur additional charges from the delivery company and these additional charges will be charged to you.

Shipping by UPS

GENUINE ARTICLE

Over one million sold
since 1924.

LIFETIME FRAME WARRANTY ON ROCKERS

SIZED TO FIT

Troutman Rockers are made in three sizes!

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